Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you interact with our website, such as by purchasing products, subscribing to our newsletter, or submitting inquiries, we collect personal information you provide. This may include your name, address, and email address. Additionally, when you browse our site, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us understand your browser and operating system. With your consent, we may send you emails about our website, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only. If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you, continue collecting, using, or disclosing your information at any time by contacting us at info@koruhealth.co.nz or mailing us at:

Natural Health Clinics 1987 Limited
5 Kingsford Smith Drive,
Rangiora, 7400,
Canterbury, New Zealand.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – WORDPRESS

Our website is hosted on WordPress by SiteGround.com. They provide us with the online platform that allows us to share information and sell our products. Your data is stored through SiteGround’s data storage, databases, and general applications. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase transaction information is deleted. All direct payment gateways adhere to PCI-DSS standards, ensuring secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies concerning the information we must provide for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how they handle your personal information.

In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than either you or us. Therefore, if you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Here is a list of cookies we use. We’ve listed them so you can choose if you want to opt-out of cookies or not.

  • _session_id, unique token, sessional, allows SiteGround to store information about your session (referrer, landing page, etc).
  • _visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits.
  • _uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to our site by a single customer.
  • cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
  • _secure_session_id, unique token, sessional.
  • storefront_digest, unique token, indefinite, if the site has a password, this is used to determine if the current visitor has access.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so we may continue to provide services and sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@koruhealth.co.nz or by mail at:

Natural Health Clinics 1987 Limited
[Re: Privacy Compliance Officer]
5 Kingsford Smith Drive,
Rangiora, 7400,
Canterbury, New Zealand